As CEO, Don leads the executive team and is proud of its commitment to organizational profitability. In fact, the Board is more than happy with current results and has sanctioned exciting new initiatives which Don and his team have designed for the new fiscal year. Yet a recent climate survey indicates that middle management feels isolated – set apart from the organization’s overall vision and its senior leaders. Reportedly, front-line staff also has a sense of disconnection. Don is shocked yet anxious to address this so that greater cohesion exists organizationally.